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At OrthoMed, protecting the security and confidentiality of your data is a responsibility we take very seriously. We will never disclose any personal information you provide such as name, address, phone number or email, and your purchase history will never be revealed to any third parties.
Credit card information is never stored or retained, and information provided is encrypted during transmission using Secure Sockets Layer (SSL) software, so your data is always kept protected and secure at the highest level. This is our promise to you.
OrthoMed.ca does its best to keep all items in stock but sometimes demand can exceed supply, and a product will be listed as “Backordered.” Backordered products will be shipped as soon as possible.
Quite simply, we want your purchase to work for you. Our no-risk, unconditional 30-Day Money Back Guarantee allows you ample time to see if your investment in your health is doing the job you expect and deserve. If, after trying the product within this time frame, you are not completely satisfied, you may exchange the item or return the product for a refund of the full purchase price. Please note: Custom Knee Braces do not qualify for the 30 Day Money Back Guarantee.