Blog

COVID-19 – We Remain Open

OrthoMed is committed to providing safe service for our customers and staff. As always, our online store is open 24 x 7 at www.orthomed.ca As well we have extended our live online support to include evenings and weekends for all of Canada.

Our head office in Kitchener, which is not open to the public, remains open. Our courier partners have indicated that they continue to have service available within Canada.

We continue to offer our custom knee bracing services. In keeping with the Ministry of Health recommendations of minimizing social interaction during the coronavirus pandemic, we are happy to offer video consultations using your platform of choice. We are able to connect with you by Skype, Facetime, Microsoft Teams, Google Hangouts, or another platform of your choice.

In video consults we are able to have a preliminary assessment of your needs, discuss your bracing options, show you virtually samples of products, and in many cases perform an assisted self-measurement so your brace can be ordered. OrthoMed has offered virtual bracing services for many years and we are confident in the quality of these virtual services. As always, our brace fitting is covered by our industry leading satisfaction and money back guarantees.

We are here to support you with your orthopaedic bracing and support needs.

Thank you

OrthoMed Brands