Shipping & Returns

Shipping & Returns

ORTHOMED IS THE BEST IN THE BUSINESS!

We offer FREE shipping in all directions! Purchase, exchange or return. No gimmicks, no hidden costs–It’s always 100% FREE!

We are proud to offer fast, FREE shipping anywhere in Canada with no minimum purchase. We always provide you with tracking information through a confirmation email and in addition, you can also login to your account 24/7 to see the status of your shipment.

Exchanges – FREE Shipping!

Yes, it’s true, we offer FREE shipping on exchanges. If you are not completely satisfied with your product and think another product or size would suit your needs, please ship the item back to us completely free of charge. We are committed to no-risk online shopping! Just email us at exchange@orthomed.ca and let us make it right at our expense, not yours.

Warranty Concerns?

As always, 100% FREE shipping. If you have a concern with any product or have warranty issues, please email us at warranty@orthomed.ca and once again we will handle everything for you. Simple safe and speedy. We will make it right.

Returns – 30 day money back guarantee – FREE Shipping!

Use it, try it, not happy? Your money back. Within 30 days returns are simple. Just send a request to returns@orthomed.ca. If possible, try and have your original order number to reference. If you cannot find your order number, please provide the name the order was purchased under and we will locate you in our system, providing an email response the same day.

International Shipping

OrthoMed does not provide international shipping at this time.

OrthoMed Brands