Shipping & Returns

Shipping & Returns

ORTHOMED IS THE BEST IN THE BUSINESS!

We offer FREE shipping in all directions! Purchase, exchange, or return. No gimmicks, no hidden costs–It’s always 100% FREE!

We are proud to offer fast, FREE shipping anywhere in Canada with no minimum purchase. We always provide you with tracking information through a confirmation email and in addition, you can also login to your account 24/7 to see the status of your shipment.

Exchanges – FREE Shipping!

OrthoMed is committed to a no risk online shopping experience. If you have ordered the wrong size or product and require an exchange please email exchange@orthomed.ca and let us make it right for you. We are committed to no-risk online shopping! We are pleased to cover the shipping fees for the first exchange on your order. Please note if you have multiple exchanges on the same order you will be responsible for the shipping fees after the first complimentary exchange. 

Warranty Concerns?

As always, 100% FREE shipping. If you have a concern with any product or have warranty issues, please email us at warranty@orthomed.ca and once again we will handle everything for you. Simple, safe, and speedy. We will make it right.

Returns – 30 day money back guarantee – FREE Shipping!

Use it, try it, not happy? Your money back. Within 30 days (some conditions apply click here for full details). Returns are simple; just send a request to returns@orthomed.ca. If possible, try and have your original order number to reference. If you cannot find your order number, please provide the name the order was purchased under and we will locate you in our system. We we will provide an email response the same day.

International Shipping

OrthoMed does not provide international shipping at this time.

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