Ortho Innovation Mackie Knee Brace
The Mackie Hinge Knee Brace was developed on the basis of our success with the Mackie Hinge Elbow Brace. The Mackie Hinge Knee Brace uses a unique infinitely adjustable hinge mounted on a rigid, non-contact frame. This design offers simplicity of function, strong construction, and superior patient comfort. Because human physiology varies greatly from individual to individual, the hinge adjustability allows the patient to control how much force is applied to achieve the best result. For this patient-directed approach to be successful, patient tolerance and compliance is crucial. Static-Progressive Stretch is a proven concept for effective and permanent gain in range of motion.
The Mackie Hinge Knee Brace also has the ability to be used in both flexion and extension. This can avoid the added expense of a second brace because many patients require stretch in both directions. Physician prescribed Wearing Protocols allow the patient to incrementally stretch the joint to tolerance. The Mackie Hinge Knee Brace can be used with a variety of Wearing Protocols. Always follow your physicians instructions if they are different from our suggestions. Patient Application Instructions are easy to understand.
Ortho Innovations distributes these products through qualified professionals. They are only to be used following the prescription of a Medical Doctor. The prescribing physician’s instructions take precedence over any instructions given here or in printed material.
Static-Progressive Stretch Static progressive stretch (SPS) orthoses (braces) are used to restore lost range of motion to contracted joints through the biomechanical principle of stress relaxation. Soft tissues respond as a viscoelastic material. Soft tissues include tendons, ligaments, muscles, joint capsules, skin and fascia. As a viscoelastic material is stretched and then held at a constant length, the stress or tendency to rebound gradually declines. This decline in force is called stress relaxation. SPS stretches soft tissues using a series of incremental changes in the joint position held constant over prescribed periods of time. Connective tissue responds favorably to this low-load prolonged stretch. This desired response allows the tissue to slowly adapt to the elongated length, resulting in permanent plastic deformation in the most time efficient manner.
ORTHOMED IS THE BEST IN THE BUSINESS!
We offer fast advice, quick shipping, easy exchanges and no hassle returns. Shipping is free on orders of $150 or more. We also offer free shipping on exchanges or returns. No gimmicks, no hidden costs – We make it easy!
Shipping, it's Fast
We offer two low priced express shipping options, FAST: 4 to 6 business days shipping for only $10.99 and FASTER: 1 to 4 business days shipping for only $16.99. Order day is counted as day zero (courier's rules). This shipping charge is not refundable if items are returned for any reason. If we are unable to have your item delivered to you in the specified time frame we will refund your express shipping charge.
We also offer FREE: 6 to 8 business days ground shipping anywhere in Canada on orders of $150 or more.We always provide you with tracking information through a confirmation email and in addition, you can also login to your account 24/7 to see the status of your shipment.
Exchanges - We Pay the Return Shipping
OrthoMed is committed to a low-risk online shopping experience. If you need a different size or want to exchange for a different product, we've got you covered. We pay the return shipping fees for your exchange, and best of all, with our Advice Included model our team is standing by to help you figure out what product would be best for you. If you require an exchange, please email email@example.com and let us make it right for you. We will quickly place a new order for you, and we will send you a pre-paid shipping label by email to cover the shipping fees. Please note we cover the return shipping fees for the first exchange on your order when you request an exchange within the first 10 days of receiving your product. After 10 days we offer a flat rate return shipping charge of only $14.99 plus HST. Also note, if you have multiple exchanges on the same order, you will be responsible for the shipping fees after the first complimentary exchange. Outbound shipping rates still apply.
Returns – 30 day money back guarantee
Use it, try it, not happy? Returns are simple, even if you have worn the product, we've got you covered. The best part, we offer two great options for return shipping: if you request a return within the first 10 days of receiving your product we pay the return shipping, after 10 days we offer a flat rate return shipping charge of only $14.99 plus HST. Just send a request to firstname.lastname@example.org. If possible, try and have your original order number to reference. If you cannot find your order number, please provide the name the order was purchased under and we will locate you in our system. We will provide an email response the same business day.
Please place your item in a suitable shipment box to ship the item(s) back with our pre-paid return label (we suggest re-using the box that we shipped the items to you). The authorized items must be dropped off at Canada Post on or before the final day of return timeframe to be eligible for refund. We understand how hard it is to keep all packaging and even opening packages without damaging them, but we ask that you do your best to keep everything in good 'like new' condition. Please return all packaging and instructions with your return to receive a full refund. If the items are returned without the original packaging/instructions, or the item(s) were not put within a secondary box/protective packaging for shipment, a 10% restocking fee will be deducted from your refund. Please note, shipping fees are not refunded for returns if we successfully delivered the product to you in the stated timeframe.
Important note regarding insurance reimbursement: To deter against insurance fraud, it is our policy that if we provide a customer with documentation for the purpose of seeking insurance reimbursement, and the customer subsequently requests a refund (in whole or in part), we reserve the right to contact your insurer to verify the status of your reimbursement prior to processing your refund(s).
If we suspect that an individual is abusing our return and refund policies for any reason, a restocking fee of up to 25% may be deducted from the refund amount(s) in our sole discretion.
We want all of our customers to be happy, that's why over 90% of our products are covered by our industry leading money back guarantee. Due to health regulations, product design or use indications some exclusions apply;
- iWalk 3.0 - 5 day return policy
- Compression socks/stockings - 5 day return policy
- DRYPro Products - 5 day return policy
- Rigid ankle / Foot immobilizers - 5 day return policy
- Shoulder immobilizers / slings - 5 day return policy
- Barefoot Science Products - 5 day return policy
- Post-operative braces and shoes - 5 day return policy
- Bone Growth Stimulators - non-returnable
- Cold Therapy products - non-returnable
- COMPEX TENS, FIXX, AYRE and Like Units/Accessories - non-returnable
- Custom braces - non-returnable
- Custom ordered compression socks/stockings - non-returnable
- DRYPro Cast Relief - non-returnable
- ComfiHips - non-returnable
- Hernia Brief/Boxer Products - non-returnable
- Theratherm Moist Heat Pads - non-returnable
- Muscle Aid and COMPEX Tape - non-returnable
- Compression Sock Accessories - non-returnable
If you have a concern with any product or have warranty issues, please email us at email@example.com and we will handle everything for you. Simple, convenient and speedy. We will make it right.