Ossur Rebound Cartilage Custom
The success of an articular cartilage repair is dependent upon patient compliance during the rehabilitation process and the protocol is based on restricted cartilage load combined with gradual increase in activity. Please contact us before ordering.
The success of an articular cartilage repair is dependent upon patient compliance during the rehabilitation process and the protocol is based on restricted cartilage load combined with gradual increase in activity. Many rehabilitation protocols suggest partial weight-bearing as the standard of care for successful outcomes. However, patient compliance to partial weight-bearing instructions with crutches has been shown to be inconsistent.
The Rebound Cartilage is a protective functional solution designed to support regeneration of the knee cartilage after repair procedures such as Microfracture, OATS and (M)ACI. Based on the clinically proven 3-Points of Leverage System and patented Cartilage Protection Straps,™ joint unloading is maintained in flexion for protection of the cartilage during the healing process.
Indications
- Articular cartilage defect repair needing unicompartmental load reduction or range-of-movement restriction
- Cartilage knee trauma benefiting from unloading or movement restriction and needing pain relief
- May also be beneficial for other unicompartmental knee conditions that require unloading, movement restriction and pain relief, such as: meniscal repair, Avascular Necrosis, condylar bone marrow lesions (bone bruises)
- Thigh circumferences of 13.5” (34.5cm) to 29” (73.5cm)and calf circumferences of 10” (25cm) to 24” (61.5cm) at 6” (15cm) below mid-patella
ORTHOMED IS THE BEST IN THE BUSINESS!
We offer fast advice, quick shipping, easy exchanges and no hassle returns. Shipping is free on orders of $150 or more. We also offer free shipping on exchanges or returns. No gimmicks, no hidden costs – We make it easy!
Shipping, it's Fast
We offer two low priced express shipping options, FAST: 4 to 6 business days shipping for only $10.99 and FASTER: 1 to 4 business days shipping for only $16.99. Order day is counted as day zero (courier's rules). This shipping charge is not refundable if items are returned for any reason. If we are unable to have your item delivered to you in the specified time frame we will refund your express shipping charge.
We also offer FREE: 6 to 8 business days ground shipping anywhere in Canada on orders of $150 or more.
We always provide you with tracking information through a confirmation email and in addition, you can also login to your account 24/7 to see the status of your shipment.Exchanges - We pay the return shipping
OrthoMed is committed to a low-risk online shopping experience. If you need a different size or want to exchange for a different product, we've got you covered. With our Advice Included model our team is standing by to help you figure out what product would be best for you. If you require an exchange, please email exchanges@orthomed.ca and let us make it right for you. We will quickly place a new order for you, and we will send you a pre-paid shipping label by email to cover the shipping fees. Please note we cover the return shipping fees for the first exchange on your order when you request an exchange within the first 10 days of receiving your product. After 10 days we offer a flat rate return shipping charge of only $14.99 plus HST. Also note, if you have multiple exchanges on the same order, you will be responsible for the shipping fees after the first complimentary exchange. Outbound shipping rates still apply.
Returns – 30 day money back guarantee
Use it, try it, not happy? Returns are simple, even if you have worn the product, we've got you covered. The best part, we offer two great options for return shipping: if you request a return within the first 10 days of receiving your product we pay the return shipping, after 10 days we offer a flat rate return shipping charge of only $14.99 plus HST. Just send a request to returns@orthomed.ca. If possible, try and have your original order number to reference. If you cannot find your order number, please provide the name the order was purchased under and we will locate you in our system. We will provide an email response the same business day.
Please place your item in a suitable shipment box to ship the item(s) back with our pre-paid return label (we suggest re-using the box that we shipped the items to you). The authorized items must be dropped off at Canada Post on or before the final day of return timeframe to be eligible for refund. We understand how hard it is to keep all packaging and even opening packages without damaging them, but we ask that you do your best to keep everything in good 'like new' condition. Please return all packaging and instructions with your return to receive a full refund. If the items are returned without the original packaging/instructions, or the item(s) were not put within a secondary box/protective packaging for shipment, a 10% restocking fee will be deducted from your refund. Please note, shipping fees are not refunded for returns if we successfully delivered the product to you in the stated timeframe.
Important note regarding insurance reimbursement: To deter against insurance fraud, it is our policy that if we provide a customer with documentation for the purpose of seeking insurance reimbursement, and the customer subsequently requests a cancellation, refund or return (in whole or in part), we reserve the right to request documentation (or other communication) from your insurer to verify the status of your reimbursement claim prior to processing your refund(s).
If we suspect that an individual is abusing our return and refund policies for any reason, a restocking fee of up to 25% may be deducted from the refund amount(s) in our sole discretion.
** Exclusions**
We want all of our customers to be happy, that's why over 90% of our products are covered by our industry leading money back guarantee. Due to health regulations, product design or use indications some exclusions apply;
- Non-returnable items: Cold Therapy products and accessories, Heat pads, Custom Braces, Custom ordered compression socks, Compression sock accessories, Boxer Brief/Boxer and undergarment products, Sprays and Gels, Muscle Tape, Bone Growth Stimulators, IFC devices, Muscle Stimulators, TENS, Massagers, Compression Recovery Boots and like units are not returnable.
- 5-day return policy: Crutches (iWalk), Post-operative braces and shoes, Shoe balancers and lifts, Cast / waterproof cover products, Rigid ankle/foot immobilizers, Orthotic Insoles/inserts/pads, Shoulder Immobilizers/Slings and Off-the-shelf compression Socks/stockings are subject to a 5-day return from delivery.
Warranty Concerns?
If you have a concern with any product or have warranty issues, please email us at warranty@orthomed.ca and we will handle everything for you. Simple, convenient and speedy. We will make it right.
Features and Benefits
- Dual Cartilage Protection Straps,™ maintain joint unloading in flexion for protection of the cartilage during the healing process
- Breathable wrap around sleeve integrated with Sensil® silicone coated calf liners and doeskin thigh liners provide increased comfort while ensuring adequate suspension
- Color-coded Quick Fit™ buckles enable easy application and removal
- Optional modular Flexion Control kit available when needed per prescribed rehab protocol for range of movement restriction
